Terms and Conditions

1. General

This proposal (“Agreement”) is valid for 15 days. Cancellation after 3 business days may result in a 15% cancellation fee. RAMCON reserves the right to withdraw or revise this Agreement prior to acceptance. All terms include standard legal definitions unless otherwise stated.

2. Access

Customer must provide access to power, job site, and interior spaces as needed. RAMCON disclaims responsibility for preexisting roof or structural conditions. Customer agrees to indemnify RAMCON against damages resulting from lack of access or inaccurate site information.

3. Payment Terms

Interest accrues at 1.5% per month on unpaid balances. Payment cannot be withheld or delayed without written agreement. Price may adjust for material cost increases exceeding 5%. RAMCON may suspend or terminate work for non-payment.

4. Site Conditions

Discovery of unknown site conditions may warrant a price adjustment. RAMCON is not liable for unforeseen conditions not visible during the initial inspection.

5. Sealed Attic Liability Exclusion

RAMCON is not liable for issues arising from sealed attic systems combined with self-adhered underlayment. Customer indemnifies RAMCON for related claims.

6. Restrictions and Requirements

Customer must disclose any property restrictions prior to execution. RAMCON is not responsible for code-required upgrades unless agreed in writing.

7. Customer Protection of Property

RAMCON is not responsible for property damage during work unless caused by negligence. Customer should secure fragile items and protect indoor air quality.

8. Choice of Law & Venue

This Agreement is governed by Florida law. Venue for disputes is Hillsborough County, Florida. Prevailing party is entitled to attorney’s fees.

9. Jury Trial Waiver

Both parties waive the right to a jury trial for disputes arising from this Agreement.

10. Damage Limitation

RAMCON’s total liability is limited to the contract amount. No liability for indirect or consequential damages.

11. Warranties

All warranties are void if payment terms are not met. Manufacturer warranty breaches void RAMCON’s obligations. Warranties are non-transferable unless otherwise agreed.

12. Claims

Customer must notify RAMCON in writing within 3 days of any issue. Failure to do so waives all related claims.

13. Force Majeure

RAMCON is not liable for delays or damages due to causes beyond its control, including weather and material shortages.

14. Unforeseen Decking Lines

RAMCON is not responsible for damage to improperly installed lines within 3 inches of the deck. Customer accepts liability.

15. Customer Delays

Delays caused by the customer may result in additional charges to compensate for lost time or equipment use.

16. Mold Disclaimer

RAMCON disclaims liability for mold or related claims. Customer is responsible for any mold-related damage or remediation.

17. Pre-Existing Conditions

RAMCON is not liable for damage caused by prior mold, termite, or water issues.

18. Working Hours

Work will be completed during standard business hours unless otherwise agreed. Overtime may incur extra charges.

19. Materials

Material specifications may vary within normal tolerances. RAMCON is not liable for manufacturer defects or aesthetic issues such as oil-canning.

20. Construction and Interpretation

This Agreement is the complete contract. Conflicting documents are resolved in the order: Work Authorization, Terms and Conditions, then all others.

21. Drone Disclaimer

Customer authorizes drone use for inspection and documentation. RAMCON is not liable for damage caused by drone use.

22. Use of Photo and Likeness

Customer consents to photo and video documentation for internal and marketing use. Product testing data is confidential.

Privacy Policy

We collect and use data for account access, service delivery, and marketing purposes. We do not share personal information except with your consent or to fulfill legal obligations.

Data Collected

Includes name, email, address, IP, browser type, device data, usage stats, and third-party social login info.

Use of Data

• To provide and maintain service
• To contact and support customers
• To process transactions and requests
• To improve and analyze services
• For marketing purposes (opt-out available)

Cookies & Tracking

We use session and persistent cookies to improve functionality and measure performance. You may disable cookies via browser settings.

Data Retention

Personal data is kept as long as needed for legal or business purposes. Usage data may be retained longer for system integrity.

Data Transfer & Security

Data may be transferred outside your jurisdiction. We use reasonable measures to protect it but cannot guarantee absolute security.

Your Rights

You may request access, correction, or deletion of your data by contacting us.

Children

We do not knowingly collect data from users under 13.

Policy Updates

This policy may be updated periodically. Continued use implies acceptance of the latest version.