Service department
Report a Commercial Roof Leak
If water is actively entering or spreading, call (877) 726-2661 now.
Then submit the form so the Service department has the details.
- Service department
- Manufacturer-warranty aware
- Preferred-contractor path
- Structured leak intake
Leak report
Required fields are marked. Photos and ops details are optional. One property per report.
FAQ
Should I call or use the form?
If water is actively entering or spreading, call (877) 726-2661 now, then submit the form so we have the details. For stains, intermittent leaks, or warranty investigation, the form is enough to start.
Does submitting this dispatch a crew?
No. Submitting creates a service request. An appointment or dispatch is confirmed separately by our team.
What if I have a manufacturer warranty?
Still use this form for RAMCON coordination, and follow the manufacturer steps on our how-to-report hub. Ask them to use RAMCON as the preferred contractor when they ask.
Do I have to upload photos?
No. Photos help but are optional so a slow connection does not block the report.
Can I report more than one property?
Submit one report per property. Describe multiple leak locations on the same roof in the description field.
What happens after hours?
Call (877) 726-2661 for active water intrusion. You can also submit the form any time; we review and coordinate as soon as the team is available.
Where do I get my reference number?
It appears on the confirmation screen and in the receipt email after you submit.
Need urgent help? Call (877) 726-2661.