- Find your warranty number, located at the top of your warranty. If you cannot find your warranty number, make sure you have the building owners name and full physical address ready and call Pac-Clad in person at (800)722-2523.
- We strongly recommend you also contact your RAMCON representative or roofleaks@ramconroofing.com in addition to contacting Pac-Clad. This will allow us to produce the required paperwork and respond immediately upon direction from the manufacturer, as well as ensure the request was processed.
How to Report a Roof Leak · Warranty holder
Pac-Clad
Also coordinate with RAMCON
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1.Notify the manufacturer
Use the steps above for this warranty holder.
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2.Let RAMCON know
If you report the leak to the manufacturer, tell Service that it was reported so we can coordinate with you and the manufacturer.
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3.Name RAMCON as your preferred roofing contractor
When you notify the manufacturer, say RAMCON is your preferred roofing contractor so they assign RAMCON on the claim.