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How to Report a Roof Leak · Warranty holder

Versico

Step 1: Locate Your Versico Warranty Number

Your Versico Warranty Number is located at the top of your warranty document.

If you cannot find your warranty number, have the building owner’s name and full physical address ready, as you will need to provide this when reporting the leak.

Step 2: Contact Versico

To report a roof leak, contact Versico Warranty Services using one of the following methods:

📞 Phone: (800) 992-7663

📧 Email: warrantyservices@versico.com

🌐 Online Form: Versico Leak Report Form

When contacting Versico, you will need to provide:

  • Warranty / Serial AB# or CMD Number
  • Building Address
  • Name, email, and phone number of the person reporting the leak
  • Name of the building owner
  • Name and phone number for the onsite contact
  • A detailed description of the leak (include location, severity, and any urgent concerns)

⚠️ IMPORTANT: Inform Versico that RAMCON Roofing is your preferred contractor for handling the leak investigation and repairs.

Step 3: Request RAMCON as Your Preferred Roofer

When speaking with Versico, request that RAMCON Roofing is dispatched for the leak repair.

🏢 Contractor Name: RAMCON, LLC

🆔 Versico Contractor ID: #211632

📞 RAMCON Contact: (877) 726-2661

📧 Email: roofleaks@ramconroofing.com

Step 4: Notify RAMCON for Faster Service

If you email the leak request to Versico, we strongly recommend CC’ing your RAMCON representative or roofleaks@ramconroofing.com.

  • This allows us to prepare the necessary paperwork and respond immediately upon Versico’s direction.
  • If you report the leak by phone, send RAMCON a quick follow-up email or call so we can expedite our response.

Need Help?

If you need assistance with your Versico warranty or leak reporting process, RAMCON is here to help.

By following these steps, you can ensure fast service and a timely repair under your Versico warranty.

Also coordinate with RAMCON

  1. 1.Notify the manufacturer

    Use the steps above for this warranty holder.

  2. 2.Let RAMCON know

    If you report the leak to the manufacturer, tell Service that it was reported so we can coordinate with you and the manufacturer.

  3. 3.Name RAMCON as your preferred roofing contractor

    When you notify the manufacturer, say RAMCON is your preferred roofing contractor so they assign RAMCON on the claim.

RAMCON Roofing

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